Style Council Customer Service What is Style Council’s exchange policy?   Click here to read Style Council’s exchange policy.   What is Style Council’s return policy?    Click here to read Style Council’s return policy.   How do I place an order on-line?    Browse through our products by clicking on "Shop" link on the left side of the page. When you see an item you are interested in purchasing, simply click on the image or the underlined description. This will pull up the enlarged close-up, product detail and price of the item. Click on the "Add to Cart" button to add this item to your shopping cart. Click on the "View Cart" button to review your entire order.  Proceed through check-out as directed.    If you experience any difficulties, please send any inquiries to orders@shopstylecouncil.com.   How long can I expect delivery to take?    Your order will be filled as promptly as possible (please allow between 1 to 2 weeks for most orders). We will notify you as soon as possible of any delays.   What are my shipping options?    All Style Council orders are shipped UPS Ground which takes 5 - 10 business days.  We also ship UPS Overnight and UPS 2nd day when specified in the shipping options.  At this time, we are unable to ship to International addresses, PO Boxes, APO, or US territories.   How do I calculate shipping?    All shipping charges are calculated in the shopping cart according to weight.   How can I check the status of my order?    Once the order has been shipped, we will send you a confirmation email. If you wish to check on the status of your order immediately, you can call us at (323) 769-5505 from 9 a.m. - 5 p.m. PST, or email us at orders@shopstylecouncil.com.com.   What payment methods do you accept?    We accept Visa, Mastercard, American Express, and money orders (for off-line transactions only).   What tax rate are you charging?    If you live in, or ship your order to California, we are required to charge you local tax on your purchase.   How will I know that my order was accepted?    Once the order has been processed and shipped, a confirmation email will be sent to you.   How do I place an order off-line?    To place an order off-line, please make note of the item number and description of each item you wish to purchase. Then, call (323) 769-5505 to speak to one of our customer service representatives, or fax your information to  (323) 876-1899. style council © 2003. All Rights Reserved.