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Style Council Return Policy |
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Please be aware that all Style Council merchandise purchased online must be returned directly to Style Council, and not to any retail stores. We are unable to accept any returns for items bought in a retail store or on another website. If this is the case, please refer to their return policy for further instruction.
Style Council wants you to be completely satisfied with your online purchase. If for any reason you are not, please contact us within 7 days from receipt of your shipment. Simply email our customer service department at returns@shopstylecouncil.com or call us at (323) 769-5505 to obtain a return authorization number. In order to issue your return authorization number, we will need the following information:
* Your contact information (email and/or fax) * The item number & description of the merchandise being returned. * The original invoice number
Your return authorization number will be issued via email (or fax if necessary).
Please write this number on your Item Return tag and ship your return to:
Returns @ shopstylecouncil.com 8391 Beverly Blvd. #299 Los Angeles, CA 90048
All items must be unworn and returned in the same condition as it was sent. Once we have approved your return, we will process your refund within 7 business days.
How should I ship my return?
You may ship your return as soon as you have received your return authorization number (see above). For your protection, please send all returns via a traceable carrier and in a well-padded box or envelope. We cannot be responsible for returns that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.
What if the merchandise I ordered arrived damaged during shipping?
In cases where merchandise arrives damaged or defective, we will gladly replace the item and take care of all additional shipping charges related to the return. Please contact us within 7 days of the receipt of your damaged package. Make sure to obtain your return authorization number by calling (323) 769-5505 or email us at returns@shopstylecouncil.com. We will not be able to process any return/replacements without this number.
How are refunds processed?
Full refunds, excluding original shipping costs, will be given in the same form of payment used for purchase. You will receive an email confirmation as soon as the refund has been completed.
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